In every move, the movee has to expect some collateral damage - a favorite beer mug from college, one of Grandma's wine glasses, a scratch on a piece of furniture. It's upsetting but expected.
This move was totally unexpected. It was hell from start to finish.
DO NOT USE THIS COMPANY - Universal Moving & Storage based in Canoga Park, CA. They will destroy your things, and make you cry like a little girl.
Half of our stuff arrived on Thursday - 3 hours behind the scheduled arrival time. The first thing I spied was my beloved antique gateleg table with a scratch up one entire side. It went downhill from there... The second truck arrived on Friday - 6 hours behind the scheduled arrival time with the smelliest crew ever. Ugh... More damage, more tears, more anger. It's like they took everything we worked our asses off for and hacked it apart with an ax. I was appalled and disgusted, and we will file criminal charges for distruction of personal property if they don't make this right.
I am not holding my breath.
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